Frequently Asked Questions

Yes. For Super Visa, Visitors, Travel, and Student insurance, you can compare quotes from our partner insurers and complete your purchase entirely online, with no office visit and no waiting for a callback.

Only for Manulife insurance, where your licensed advisor completes the application with you. We'll never ask for your credit card details for any other insurer.

For every other insurer, you pay yourself on the insurer's own secure website, using the link we give you. If someone claiming to be from EGE asks for your card for any other insurer, don't share it. Call us at (416) 477-1516.

No. You can get an instant quote and buy online without speaking to anyone for Super Visa, Visitors, Travel, and Student insurance. If you have questions, or need a product like Life or Critical Illness insurance, licensed advisors are available in 8 languages.

EGE Insurance compares plans from our partner insurers for Super Visa, Visitors, Travel, and Student insurance, so you see real side-by-side pricing instead of a single company's rate.

Same-day coverage is available for most policies. Once your application and payment are complete, your insurance confirmation letter and policy documents are typically delivered by email within minutes.

Visitors insurance is for general visits to Canada. Super Visa insurance is specifically required for Super Visa applicants and must meet minimum coverage and policy requirements set by IRCC, including a minimum of $100,000 in medical coverage.

Yes. IRCC accepts monthly payment plans for Super Visa insurance. Instead of paying the full annual premium upfront, you can start coverage with a smaller deposit and pay the balance in monthly installments.

If the Super Visa application is denied before your policy starts, most insurers provide a full refund of your premium when you submit the IRCC refusal letter. Some insurers charge a small administrative fee.

Many plans can cover pre-existing medical conditions such as high blood pressure or diabetes if the condition has been stable for a defined period, usually 90 to 180 days. Coverage and stability requirements vary by insurer, so comparing plans matters.

A deductible is the amount you pay toward eligible medical expenses before the insurer pays. Some plans offer a zero deductible option. With a deductible plan, you are responsible for costs up to the selected amount.