1Who Pays to Fly You Home: The Short Version
If you fall seriously ill or get hurt outside Canada, there are two separate bills: the hospital abroad, and the trip home. Your provincial health plan pays a small daily amount toward the first and nothing toward the second. The Government of Canada pays for neither. A travel medical plan pays for both, as long as you follow its rules.
Those rules are the part most people miss. In every plan we read, the flight home is paid only when it is medically necessary, approved in advance, and arranged by the insurer's own assistance company. Book your own air ambulance, or refuse the transfer the insurer offers, and you can lose coverage.
| Who | Pays for the flight home? | What they say |
|---|---|---|
| Government of Canada | No | Does not "pay for a medical evacuation, an air ambulance or other similar commercial services" |
| OHIP (Ontario) | No | Does not cover "a transfer to an Ontario hospital for ongoing care" |
| BC, Alberta and Quebec health plans | No | Ambulance and air transport outside the province are not covered |
| A travel medical plan | Yes, within its rules | Medically necessary, pre-approved and arranged by the assistance company |
Read on November 7, 2026, on travel.gc.ca, ontario.ca, gov.bc.ca, alberta.ca, ramq.gouv.qc.ca and the insurers' policy wordings. Sources are listed in section 9.
2What Your Provincial Health Plan Pays Outside Canada
Provincial plans do pay something toward emergency care abroad, but it is a fixed daily amount set for Canadian prices, and it is paid back to you after you get home. None of the four largest provinces pays to bring you back.
| Province | Hospital stay, per day | Outpatient visit, per day | Flight or ambulance home |
|---|---|---|---|
| Ontario (OHIP) | Up to $400 in intensive care, coronary care or an operating room; up to $200 for lower levels of care | Up to $50 | Not covered |
| British Columbia (MSP) | $75 | Not stated on the page we read | Not covered |
| Alberta (AHCIP) | $100, not counting the day of discharge | $50, one visit a day | Not covered (air or ground ambulance) |
| Quebec (RAMQ) | Up to $100 | Up to $50 | Not covered (ambulance, helicopter or plane) |
Amounts in Canadian dollars, from each province's own page. The province pays this amount; you pay everything above it.
Quebec gives its own example: three days in intensive care in Florida after a heart attack. The hospital charged CA$25,000. RAMQ paid CA$300. The patient owed CA$24,700. Under OHIP the same three days would bring back at most $1,200, at $400 a day, and the patient would still owe about $23,800.
Ontario's page is the most direct about the trip home: "If you are hospitalized outside of the country, OHIP does not cover the cost of a transfer to an Ontario hospital for ongoing care." It adds that without travel insurance that includes transportation, "you will be responsible for covering all costs associated with your medical care and transportation back to Ontario." British Columbia, Alberta and Quebec say the same in their own words: ambulance and air transport outside the province are not paid.
The Government of Canada does not fill that gap. Its emergency page says Ottawa does not "pay hospital or medical bills" and does not "pay for a medical evacuation, an air ambulance or other similar commercial services." Consular staff can help you contact your insurer, find a hospital and liaise with service providers, but the bill stays yours.
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3What an Air Ambulance Home Can Cost
No insurer or government page we read publishes a price list for an air ambulance flight. The cost depends on the distance, the aircraft, the medical crew needed on board and how fast the flight has to happen. What the official sources do publish shows the scale:
| Figure | Source |
|---|---|
| A Canadian family raised $300,000 in three days to pay for treatment and evacuation | Government of Canada, Say Yes to Travel Insurance |
| Ambulance costs alone "amounted to over $53,000" in one claim; the total claim was over $380,000 | TuGo, from a claim it paid |
| U.S. hospital care often costs over US$1,000 a day, and up to US$10,000 a day in intensive care | Government of British Columbia |
| Three days of intensive care in Florida were billed at CA$25,000 | RAMQ (Quebec) |
| GMS TravelStar pays up to $20,000 for a helicopter air ambulance; Secure Travel's Canuck Voyage plan sets a $250,000 limit for air transportation and medical evacuation | The insurers' plan limits (limits, not prices) |
Government figures from travel.gc.ca, gov.bc.ca and ramq.gouv.qc.ca; insurer figures from TuGo's own published claim story and the GMS and Secure Travel plan documents.
The flight is only part of it. Each extra day in a foreign intensive care unit adds to the bill while you wait. That is one reason insurers move a patient home as soon as the doctors agree it is safe: once you are in a hospital in your own province, your provincial plan covers the care.
So the honest answer to "how much does an air ambulance cost?" is: more than most families can pay on short notice, and a figure you will never see on a covered claim, because the insurer arranges it and pays the operator directly.
4What Travel Medical Plans Pay to Bring You Home
Every travel medical plan we read pays for the flight home inside the plan's overall emergency maximum. The differences are in the details: who can come with you, what family members get, and whether your car comes home too. These are the plans for Canadian residents travelling outside their province:
| Plan (policy version) | Overall maximum | Flight home | Medical attendant | Family member to your bedside | Car brought home |
|---|---|---|---|---|---|
| Manulife CoverMe Single-Trip Emergency Medical (October 2023) | $10,000,000 | Air ambulance when medically necessary, recommended by the treating doctor or pre-arranged by the Assistance Centre | Return economy fare plus the attendant's fees | If you travel alone and are in hospital 3+ days: return airfare plus up to $1,000 for hotel and meals | Reasonable and customary charges, pre-approved |
| TuGo Traveller (October 2026) | $10,000,000 | Medical air transfer to Canada, only when pre-approved and arranged by TuGo | Round-trip economy fare, when the doctor says in writing it is medically required | If you travel alone: one round-trip fare plus up to $500 a day, maximum $2,500 | Reasonable and customary charges, pre-approved |
| GMS TravelStar (July 21, 2026) | $5,000,000 | Air ambulance (not helicopter) or scheduled flight, pre-approved, with a doctor's note that you are fit to travel | Round trip; cannot be a friend, family member or travelling companion | If you travel without family, from night 3: up to $3,000 airfare plus $150 a day, maximum $750 | Up to $2,000 |
Summaries of the policy wordings. The wording sets the exact terms, and each benefit applies only when the plan covers the emergency itself.
Three details in that table matter more than the headline maximum.
- The attendant. GMS will not pay for a family member to act as your medical attendant. TuGo pays for an attendant, or for a travelling companion instead, when the doctor puts the need in writing.
- Travelling alone. The bedside benefit in all three plans is written for people travelling without family. If your spouse is already with you, the plan pays for their trip home instead, not a visit.
- After you land. Coming home does not always end the claim. TuGo, for example, pays up to $1,000 for a semi-private hospital room in Canada as part of its medical follow-up benefit.
Snowbird and annual multi-trip plans have their own wordings, and their limits and rules can differ. When we compare quotes for you, we read this part of the wording for each plan you are considering.
5Three Rules That Decide Whether the Flight Is Paid
Claims for the flight home are rarely refused because the plan lacks the benefit. They are refused, or cut, because one of these rules was broken.
1. Call the assistance line first. Every plan prints a 24-hour emergency number on the wallet card and wants a call before treatment or as soon as you are admitted. If you don't call, the plan can pay less:
| Plan | If you don't call the assistance line |
|---|---|
| Manulife CoverMe | You pay 25% of the eligible medical expenses; not applied if it was medically impossible to call |
| GMS TravelStar | Benefit cut to 70% of covered expenses, to a maximum of $50,000, unless you could not call and someone calls within 24 hours |
| TuGo Traveller | No percentage cut, but emergency air transport "not arranged by us" is not covered, nor is anything after it |
From each insurer's policy wording.
2. Let the insurer arrange the flight. Air ambulance is paid only when the insurer approves it in advance and books it through its assistance company. A family that charters its own plane in a panic may find that flight is not covered at all. If a hospital or a private operator pushes you to book, call the number on the card first.
3. Don't refuse the transfer. When the insurer's doctors decide you are stable enough to go home, or should move to another hospital, the plans expect you to go. Manulife CoverMe and TuGo stop paying for further treatment of that condition if you choose not to. GMS TravelStar goes further: refusing makes "the policy will be null and void." If you have a reason to stay, such as a family member caring for you, raise it with the assistance team before the decision is made, not after.
6What Happens When You Need to Come Home
If you or a family member ends up in hospital abroad, the process usually runs like this:
- 1. Someone calls the assistance line. You, a travel companion or the hospital. Have the policy number and the patient's date of birth ready; Ontario's page names both as what you need.
- 2. The insurer's doctors talk to the treating doctors. They confirm the emergency is covered and follow the care day by day.
- 3. They decide how you travel. A seat on a regular flight, extra seats for a stretcher, a seat with a medical attendant, or an air ambulance. The doctor's opinion on whether you are fit to fly decides, not the patient's preference.
- 4. They find a bed at home. Ontario says the insurance company will "coordinate the patient's transportation" and "work to find you a hospital bed as close to home as possible." A transfer only happens when a receiving hospital and doctor accept you.
- 5. The insurer pays the operator directly. On an approved transfer, you are not handed the air ambulance bill.
Without travel insurance, every one of those steps is yours. Ontario says you "will be responsible for sourcing and securing private transportation to return home," and the province pays none of it.
7Visitors to Canada: Being Sent Back to Their Home Country
The same question comes up the other way round. When a parent or grandparent visiting Canada falls ill, visitors insurance may pay to send them home to their country for further treatment. These are the benefits in the visitors plans we sell:
| Plan (policy version) | Sent home for further treatment | If they die in Canada |
|---|---|---|
| GMS Immigrants & Visitors (October 25, 2024) | Up to $5,000 on a regular flight, including one family member; with a medical attendant or air ambulance, no separate limit, pre-approved and arranged by GMS | Up to $10,000 to return remains, or $4,000 for cremation or burial here |
| JF Royal Visitor Plan (March 1, 2026) | One-way economy fare, or extra seats for a stretcher or attendant, arranged in advance by JF's assistance company | Up to $10,000, or $4,000 for cremation or burial here |
| Destination: Canada Visitors Plan (September 2026) | With a medical escort: up to the sum insured. Without an escort: up to $3,000 | Up to $10,000, or $4,000 for cremation or burial here |
| TruStone Visitors to Canada (2025) | Transport to country of residence up to $25,000 | Up to $10,000, or $4,000 for cremation or burial |
| Secure Travel Visitors to Canada (2024) | Not stated in the wording extract we read | Up to $5,000 (Standard) or $10,000 (Enhanced); cremation or burial in Canada $2,500 or $5,000 |
From the insurers' policy wordings and plan summaries. Every flight home must be approved and arranged by the insurer's assistance company.
Two things are different for visitors. First, the sum insured is usually much smaller than on plans for Canadians. Visitors choose an amount, and a Super Visa plan needs at least $100,000, against $5 million or $10 million on the plans above. A long hospital stay can use most of it before the flight home is even discussed. Second, the same rules apply: GMS says a visitor who refuses the transfer "will absolve GMS of further liability," and calling late can limit what is paid. Our guide to Super Visa insurance requirements covers the minimums.
8Before You Leave: Six Questions to Ask About Your Plan
- Is the trip home inside the overall maximum, or does it have its own lower limit? Most plans include it in the full maximum; some set a separate cap.
- Who can travel with me, and who pays for them? An attendant, a spouse already with you, children, a family member flying in.
- What happens to my car? Limits run from "reasonable and customary charges" to $2,000.
- What is the penalty for not calling first? It ranges from paying 25% yourself to the flight not being covered.
- Is my health condition covered? If a pre-existing condition is excluded or not stable as the plan defines it, the flight home for that condition is excluded too. Our guide to pre-existing conditions explains the stability rules.
- Does my credit card or work plan already cover this? Check its maximum, its age limits and how many days of each trip it covers before you rely on it.
Keep the assistance number in your phone and on paper, and give it to someone at home. In an emergency, the first call matters more than any line in the policy.
9Where These Numbers Come From
Every figure on this page was read at the source on November 7, 2026. Plans and programs change, so check the current wording before you rely on a number.
- Government of Canada: If you are sick or injured abroad, Travel insurance, Say Yes to Travel Insurance and United States travel advice.
- Ontario: OHIP coverage while outside Canada.
- British Columbia: Medical benefits outside of B.C. and Leaving B.C. temporarily.
- Alberta: AHCIP coverage outside Canada.
- Quebec: RAMQ, services covered outside Québec and RAMQ, myths and realities.
- Manulife: CoverMe Emergency Medical policy for travelling Canadians, effective October 2023.
- TuGo: Traveller policy wording, October 2026, and TuGo's air ambulance claim stories.
- GMS: TravelStar policy wording, effective July 21, 2026, and Immigrants & Visitors to Canada policy wording, effective October 25, 2024.
- JF Insurance: Royal Visitor Plan policy, effective March 1, 2026.
- Secure Travel, TruStone and Destination: Canada: the insurers' policy wordings and plan summaries, as held in our product records.
10Frequently Asked Questions
Does OHIP pay for an air ambulance back to Ontario?
No. Ontario says OHIP does not cover the cost of a transfer to an Ontario hospital when you are hospitalized outside the country. OHIP pays up to $400 a day toward intensive care abroad, $200 a day for other hospital care and $50 a day for outpatient visits, and nothing toward the trip home.
How much does an air ambulance from the United States to Canada cost?
No insurer or government publishes a price list. In one claim TuGo paid, ambulance costs alone came to over $53,000, and the Government of Canada describes a family that had to raise $300,000 in three days for treatment and evacuation. On a covered claim, the insurer arranges the flight and pays the operator directly.
Will the Canadian government bring me home if I get sick abroad?
No. Global Affairs Canada says it does not pay hospital or medical bills and does not pay for a medical evacuation or air ambulance. Consular staff can help you contact your insurer, find a hospital and talk to service providers.
Does travel insurance always pay for the flight home?
Only when the plan covers the emergency and the flight follows its rules: medically necessary, approved in advance and arranged by the insurer's assistance company. A flight you book yourself, or a condition the plan excludes, may not be paid.
Can I refuse to be flown home and stay in hospital abroad?
You can, but the plans we read stop paying for further treatment of that condition if you refuse a transfer the insurer's doctors approve. GMS TravelStar says the policy becomes null and void.
What if I can't call the insurer before going to hospital?
Call as soon as you can, or have a companion or the hospital call. Manulife CoverMe does not apply its 25% penalty when calling was medically impossible, and GMS TravelStar asks for a call within 24 hours in that case.
Can a family member fly with me as my medical attendant?
It depends on the plan. GMS TravelStar requires an attendant who is not a friend, family member or travelling companion. TuGo pays for a medical attendant, or a travelling companion instead, when the treating doctor says in writing it is medically required.
Does visitors insurance pay to send a sick visitor back to their country?
Most visitors plans include it, approved and arranged by the insurer. GMS pays up to $5,000 for a regular flight home, with no separate limit when an attendant or air ambulance is needed; Destination: Canada pays up to $3,000 without an escort.
Compare Plans That Bring You Home
Get travel medical quotes from several insurers, or book a time and a licensed EGE Insurance advisor will compare what each plan pays for the trip home. Call (416) 477-1516 or email cs@egeinsure.ca. Advisors available in 8 languages.